FAQs for Animated Invitations
• How can I order a Save the Date Video Invitation?
If you wish to order any of our video Invitations this is how it works:
1 Purchase the listing with the video that you wish to order.
2 After completing the purchase you will receive a confirmation email with a link to the "order form". Complete the order form with your information and send your photo (s) to firstname.lastname@example.org
3 Once I get all material I will start working at your invitation.
Our current turnaround time is 10 days to complete your order. If it's an urgent order please purchase the rush my order AddOn.
• I need my video invitation quicker, can it be rushed?
Yes! We can rush your order and make it available within 48hrs. Rush my order, is an extra service, please purchase the Video AddOn Rush My Order.
• I need my invitation in a different language, can you change it from English?
Yes, no problem! You just need to provide the text in the required language. Please note we currently don’t support Arabic and Hebrew alphabet.
• I need my video invitation in 2 different languages how can I order it?
You will need to purchase 2 invitations if you need your video invitation in 2 languages. If you need your video invitation in 2 languages you will need to purchase 2 invitations. Use code GET15OFF at checkout to receive 15% off on your order (this code is only available on Creativethings Studio website, doesn't work on my Etsy shop).
• Can I have different music for my video invitation?
Yes, I can replace the original music in the video with your own music, free of charge.
• Can I have more slides in my video invitation?
If you need extra slides in your video invitation please purchase this AddsOn. Please select the number of extra slides needed from the panel. If you need 2 extra slides in addition to the current number of slides select 2.
If you are not sure how many extra slides you need to order please get in touch and we can help with that.
• Can I change the colour of the invitation to match my wedding theme?
Yes, we can do that. If you are ordering a Video Invitation you will need to purchase this Adds On. After purchasing the AddsOn, please send me an email to email@example.com with the pantone number for the colour chosen or a picture with the colour you want to match.
• Can I change the typography of my invitation?
Yes, we have a large library of fonts and we can show you some samples to choose from.